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Privacy Policy

When you make an order on our website, we need to take relevant details to allow us to process it successfully.

We require the following information to process your order:

1) Email Address

2) Telephone number (so we can contact you to discuss the plants, arrange a suitable delivery date, etc.)

3) Billing address

4) Delivery Address (if different to billing)

5) Payment Details

Your address and telephone number will be passed on to our current courier company to allow them to deliver your order (they will call you if they have trouble finding the delivery location) and our current website payment provider who process the online payments for us (Sagepay).

Customer data is retained for purposes of accounting, taxation and customer service.

We do not sell or pass on your information to other businesses and do not use personal data for targeted marketing. Access to the data is limited to authorised employees only.

You have the right to ask us to delete all information held on you by Bluebell Arboretum and Nursery. To request this, please email

Please be aware that if you need to use our guarantee on a plant after making this request, you must be able to provide a full receipt or proof of plants purchased.

Our website uses cookies to offer a better customer experience. For more information please see our Cookie & Privacy Policy