Ipad/Iphone + chrome browser problem - A small number of people have mentioned a problem with ordering plants, specifically when using an ipad/iphone and using the chrome browser (the plants vanish from the basket, etc). We are looking into this and in the meantime ipad/iphone + safari browser works as normal. If you are having any problems, please call our office on (01530) 413700 and we can take your order/ offer advice by phone. Thank you.
Prices below are for ANY number of plants sent via courier to an address in this area.
How do we pack the plants - All our plants are packed carefully by hand into reinforced cardboard boxes in our mail order department. We do our utmost to package and protect the plants so that they do not get damaged on their way and so damage to plants during transit is very rare.
We will ask for a photo of any damage to be emailed to us but the plants are guaranteed whilst in transit and so we will sort out any problems for you.
Yes, choose the plants you fancy from our website and select 'collect from nursery' when filling in the order form. We will then reserve them ready for your visit.
The plants can be left in the prearranged safe location, for example by the front door, back door, greenhouse, etc. (Please let us know where to leave them in the 'Special Instructions' section of the order form).
For our basic delivery service, the plants can be delivered at any time between 8am and 5.30pm. We are not able to specify an exact delivery time during the day!
We can arrange a special timed or weekend delivery if you prefer but this will be significantly more expensive and needs to be arranged by calling our office on (01530) 413700 to discuss your preferred options and get a delivery quote.
Please use our website and select 'Overseas Delivery' on the order page. Select your country from the drop down menu which then appears. We can currently send plants to Belgium, France, Germany, Spain, Italy, Ireland and the Netherlands.
If your country does not use postcodes, please enter '000000' into the post code box on the order form
If your country is not listed here, please email us at email@example.com for a quote.
Our courier gives us International quotes based on a full sized box of plants. Each of our boxes can hold up to five plants safely for the same postage cost.
The largest boxes we can send to EU countries are 150 cm long. Therefore any plants ordered must be 150 cm or less in the height listed on our plant descriptions in the 'supplied sizes' section
Also, several different types of plants are restricted and cannot be sent by us out of the UK to other EU countries.
The plants we cannot send out are as follows:
We offer a seven day guarantee for plants sent to EU countries only. This is to cover the safe delivery of the plants.
We cannot give any further guarantee on their continued good health due to the potentially extreme change in climatic conditions that they will experience on arrival in your country.